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"Laura Lee is absolutely outstanding.  I mention her professionalism as a real estate expert to anyone I know who is looking to buy or rent including my family.
I was in a bind - out of the country and needed someone to step in to help me with my renter moving out and a new renter moving in.  I need someone I could trust with the fine nuances and transitions.  I relied on Laura.  Super satisfied with how professionally she managed all of it got it all done.
She is super diligent & even more harder working.  Please consider her seriously.  We highly recommend Laura to help you with your real estate needs in the greater Bay Area."

- DALL ROTI

"I’m writing this review a bit late, but I wanted to share my experience with Laura. She’s an exceptional agent who genuinely cares about her clients. Unlike many, she isn’t pushy; instead, she takes the time to understand our needs and wants us to find a true home for our family, not just a house. For example, we had a draft offer ready but decided to withdraw it the morning before submission. Laura fully supported our decision and guided us through the process to ensure we made the best choice.

In addition to her excellent service in finding us the right home, Laura also provided invaluable connections to a very good contractor and a knowledgeable mortgage advisor. Her network ensured that we had a seamless and comprehensive home-buying experience. We truly felt supported every step of the way."

- MING KI CHONG

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"Laura Lee is, in a word, amazing! We were starting out on our house hunting journey and a friend strongly recommended Laura. We sent her a message and she responded within 3 minutes! The next day we met with Laura to look at some houses and knew right away we had made the right decision. She’s smart, efficient, personable and very responsive. She also navigated our enmeshed family beautifully. She listened closely to the opinions of each family member, and helped us find the perfect house to meet all of our needs.
Laura has an excellent eye for detail in her work with contracts, while evaluating homes that aligned with our needs, and during the final walkthrough. We were impressed with her knowledge of the local market, and how quickly she and her team moved to help us secure the house of our dreams in a competitive situation. We had a great experience working with Laura and highly recommend her!"

- JENNIFER DIRKING

"Laura recently worked with me to Lease a single-family residence in Daly City.  Laura is the utmost professional.  She's friendly, flexible and attentive to detail in providing end-to-end service.  Laura participated in my final walk through with the departing tenants, identifying several repair items that I hadn’t noticed.  She put together a punch list of items for maintenance and repair to ready the property for listing and assisted me in managing the service providers to that end.  I couldn’t have been more pleased with Laura’s very professional listing—both photos and property description.  The new tenants moved in a short two weeks after listing.  Laura’s services didn’t stop at lease signing.  She facilitated my first meeting and walk through with the new tenants, and drafted and finalized the Move-In checklist with pictures!  I highly recommend Laura and would use her again in a heart-beat."

- PAULA STREIT

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"OMG!!! First Class Service!!! Me and my family can’t say enough good and amazing things about Laura. We needed a rental QUICK due to our ex landlord wanted to sell their house after almost 20 years of being there.
Found Laura on one of the rental listing and met her at one of the place that she was in charged with. She was very welcoming with her big smile and greetings and was very informative about the place. Answered all questions. Unfortunately that first place had a lot of applicants. She did tell us about another location that she was in charged with.
So we made an appointment to go see the other place and we loved the place. It was the right fit for our family. Laura went thru all the process very thoroughly and fast.
Communicating with the landlords in another country can be time consuming, but she got it done quick and with her help, she got us the house and we are very very satisfied with her. She makes us feel like she’s part of our family too. If there’s any questions or concerns about the place, she gets back to us really fast and tries to resolve the problems quickly as possible.
LAURA’s THE BEST!!!!"

- NITI SAMMARSUP

"Laura helped my husband and I with our rental property. She was very friendly, helpful and very responsive throughout the process. Laura was very knowledgeable about the property and answered all of our questions. Additionally, she was with us every step of the way from touring, move-in inspection and even personally delivered the keys to us. Would recommend her services to anyone, any day!"

- ATIQAH BACHIK

"Laura is a great buying agent! We truly enjoyed working with her. She is knowledgeable. During the house-hunting phase, she often points out a number of things that should be paid attention to or further diagnostics should be requested. As a result, we were able to get prepared for a potential offer/negotiation early on. Secondly, Laura is a diligent person. Every time we are considering purchasing a house, she helps us read all the disclosure documents associated with that house. To help us understand the disclosures, she spent a considerable amount of time on the phone with us. Thirdly, she is very well connected with local buyer agents. The buyer agents warmly welcomed us when we visited the open houses since they knew Laura and believed she would be a great agent to work with during the closing process. It is important, in our opinion, to have the trust of buyer agents in this competitive market. Finally yet importantly, Laura always puts the needs of clients before her own. She has shared her opinions with us, but she has never pushed us to make decisions on her own.
We highly recommend Laura!"

- YI & YUNING

"Laura helped us sell our Multi-Family home and did a wonderful job. She was able to coordinate the contractors to prepare the property as well as managing three tenants living there. We would highly recommend her."

- MARGIE GO

"After meeting Laura and talking with her for the first time, I knew she would be an excellent Realtor to work with. My sister and I decided to sit down with Laura and her brother Wil which handles houses with tenants. Both of them worked very hard on everything, the process went smoothly from beginning stages, showing and closing. I highly recommend Laura and Wil for your real estate needs."

- JOHN FUNG

"Laura Lee did an amazing job. She was very earnest, prompt, honest, really helpful and just a joy to work with. It’s difficult to walk the line between professional, savvy and warm and she does it with aplomb. Everything you would want in a real estate agent and now friend/neighbor!! We would highly recommend working with her if you get the opportunity!"

- OLIVIA JEE

"We were looking for a house to rent in the San Mateo area and Laura did an amazing job helping my husband and I select and settle into the perfect home. Laura was informative, responsive, and ensured that our experience from initial showing to moving in went seamlessly. Could not have had a better experience."

- SHYRA GARDAI

"Laura did a great job communicating and making the lease process seamless. I highly recommend and definitely work with her again."

- YUICHI OGURA

"My parents purchased their home in the US with Laura and her mother Chi-Raie. My dad wrote the below review for them:

Before coming to the United States, I met Laura Lee and her mother Chi-Raie Cheung, both real estate agents in the Bay Area, through the Internet and we added contact details. I expressed to them my desire to buy a house in the Bay Area, and they quickly responded to me and sent a form to me hoping to know my detailed requirements for buying a house.

In the second week after we arrived in San Francisco in January of 2023, they began to show us different houses, and soon we saw a house to our liking in Foster City, so we immediately started preparing to submit an offer. Laura collected all the details of this house and had a meeting with us to discuss all the details of the property. That day she and her mom took 6 hours to walk us through every possible detail. Although in the end we failed to buy that house, they showed their excellent professional side and rigorous work ethic, as well as patience and efficiency in the whole process, analyzing the specific situation of the property and how to quote, which left a very good impression on us.

They did not lose confidence because we missed the first bidding, and continued to introduce us to the listings in various cities in the Bay Area and provided us with other different ideas, so that we are no longer limited to one house in one place. With their efforts, we finally decided to do various research on a house we saw previously, and with their help, we successfully bought our first house in the Bay Area at a price lower than the asking price.

A successful cooperation depends on whether you choose the right partner. Laura and Chi-Raie are such excellent and trustworthy partners, and I highly recommend them as buying agents! Even though we have closed everything for a couple of weeks, Laura and Chi-Raie are still responsive and helping me and my wife through various things like referring us to electrical and general contractors to help us fix things we want to within the property and giving us answers and advice to our various questions as new homeowners in the US."

- ERIC L.

"I highly recommend working with Laura.  Based off of what I had heard and read about purchasing a home in the Bay Area,  I didn't think it would be in the cards for my family but before we decided to give up on that idea before trying, we decided to give it a go. We met Laura at one of her open houses in San Mateo.  Afterwards, we scheduled a first home buyer consultation.  Before and after the consultation, I could tell that Laura is very organized, methodical, and thoughtful.  During our meeting with her, she asked us questions to learn more about what we were looking for. Within 4 months and 2 offers, we purchased our home.  During those 4 months, she was very responsive and patient. She was very quick to send us disclosures and follow up with listing agents to ask questions.  The home buying process can be stressful, but Laura was calm and very knowledgeable, and helped us navigate through the offer and closing process.  I'd highly recommend working with her!"

- MICHELLE K.

"Laura provided an experience that should be the standard for the industry. The experience for the sale of our property wasn't the easiest with the drastic shift of the economy we're in. Yet Laura kept composed in all aspect allowing us to stay calm. She was comforting but blunt allowing us to stay confident every step of the way. Every detail was vetted ahead of time and the escrow went smoothly."

- IAN CHOI

"Laura Lee of Compass is truly a professional real estate agent. After my wife passed away, I needed to downsize my house. In a span of less than 3 months, she first of all guided me through a smooth consummation on the purchase of my new house. She then coordinated seamlessly with the contractor to update my old house, staged it and put it on the market and it was sold in 4 days at a price I was happy with. She was very communicative and kept me well informed throughout both transactions. I highly recommend Laura if you are looking to sell or buy real estate properties."

- THOMAS HUEY

"Smart, calm, organized, and with an attention to detail. If you're listing a house, Laura is a good choice. My family listed a home and we wanted to sell it quickly. She was skilled at managing the different opinions coming from the different members of my family, and she kept us all focused on the priorities. The cleaning, touch-up, and partial staging process were quick, efficient, and quite nice. When it came time to assess the offers, I felt she was clear and rational in discussing pros and cons. The people she works with -- her notary, stager, and escrow officer -- were also all great and shared her positivity, friendliness, and competence. Thank you, Laura!"

- KAIREN WONG

"Laura and her team have helped us prepare and sell our townhome as smoothly as we could not have envisioned accomplishing such task in less than two months time from signing our contract with her to home closing escrow!
The process involved dealing with owners of different ages and tenants; organizing, coordinating, and mobilizing people with different schedules and mindsets to work together harmoniously, effectively and efficiently. She was quick minded and flexible, with excellent communication skills and always pleasant to talk to, in-person, or on the phone; besides texting and emailing all parties involved in the selling process, while keeping track of details and gave clear explanations to questions with patience.

Her team prepared and staged the home responsibly and tastefully.
The home was on market for ten days,
with multiple offers and sold less than a month from accepting offer to a family we feel would very much enjoy being part of the community. All the paper work involved were prepared professionally.

Thank you Laura, we wish you and your team continuing success in helping, organizing, mobilizing and matching people with the least amount of stress to all parties involved in the buying/selling process."

- LISA MIAO

"A huge comfort to know the The Cheung Group completed the package - years of experience, engineer's perspective, and the 'let's get this done' mentality accompanied with attentiveness to bring matters to fruition both behind the scene and observed which really allows all matters to flow seamlessly. Integrity throughout."

- B.M. & L.M.

"Laura provided a refreshing and smooth experience for the sale of our property. I would not hesitate to recommend her services. We were happy with minimizing our involvement in the process. Laura was fully capable of customizing her approach to fit anyone's needs. A+"

- CHRISTOPHER CHU

"We decided to downsize from a home that we owned in Foster City to a condo in Downtown San Mateo. Based on a recommendation from a friend, we hired Laura Lee to represent us in both transactions. While looking for a suitable condo, we got started by fixing up the bathrooms in our Foster City home. We used a contractor who has worked with Laura before, and let Laura make all the choices for the two bathrooms. They both turned out great. We then found a condo in a great location in downtown San Mateo. Laura did a great job representing us as buyers for the condo, and our bid was successful. The condo required extensive remodeling before we could move in. Laura managed the renovation completely from end-to-end. She even handled all communications with the HOA. We ended up with a place that we love to call our new home. Laura then helped us fix up our Foster City home for sale. She did a marvelous job again. We used a contractor who has worked with Laura before and we left all the aesthetic choices to Laura. The house was prepared for sale beautifully. Laura then put together the listing for selling the house. The description, photos, and website were all very well done. We got multiple offers within about a week of listing. Laura handled the multiple offer situation really well, and we ended up selling the house for a price that we are very satisfied with. We are happy to recommend Laura Lee without any reservations whatsoever."

- GAUTAM D.

"I first contacted Laura in December 2021 for help in selling our condo in Belmont.  She was immediately responsive and within a few days we met so I could show her the unit.  We were going to have the entire unit painted, and I had no clue on colors or correct finish for bathrooms, kitchen and the bedrooms.  Laura stepped right in and worked with the painters from beginning to end with beautiful results.  The colors and finishes she selected were perfect.  This was tremendously helpful as I was not close to Belmont to supervise this work, nor was I confident in selecting proper colors and finishes.  She has a great eye in identifying areas that needed improvements, bringing in contractors and completing the work to high standards and within budget.  She recommended new lights for both bathrooms, picked them up at Lamps Plus, and had contractors professionally install them both.  I communicated with Laura via text and email and we were in contact daily from December till final sale in mid-January.  To me the communication was an important aspect to keeping me up to date and informed throughout the entire process.  After first putting the unit for sale in 2020 with no results and big disappointments with a different agency, I knew from the start she was the best person to get a sale above asking.  It was a completely stress free working with her from beginning to end.  Laura was committed 100 percent and helped in so many different ways I could not have asked for a better agent.  I would highly recommend Laura for her dedication, professionalism, experience and successes in selling homes."

- DAVID SWAPP

"I worked with Laura as she was the realtor overseeing a listing for a home in the Bay Area that we were interested in. She was patient, open, and knowledgeable in answering our questions. I very much appreciated that she was transparent about the process and served as an effective bridge with the existing owners. Highly recommended to others without reservation - thank you, Laura!!"

- ALBERT LIN & EUNICE CHEN

"We truly appreciate everything that you have done for us in preparing and renting our property at 536 E Capistrano Way in
San Mateo. Besides giving your professional advice, you
always go out of your way to help us. You offer many excellent
solutions needed to resolve issues. You have dedicated much
effort and time as well as quick follow-thru to address our
needs. You also brought up things that never crossed our
minds. Technology-wise, you impressed us with your great
expertise and ease in using the latest technological
applications.
Thank you so much for your very hard work. We have
recommended you to our family and friends and look forward
to working with you again."

With much appreciation,
- NORMAN & LANETTE HUM

Positive: Professionalism, Responsiveness
"Laura was my listing agent selling my home in the Peninsula area. Since I am located overseas, there is a large time difference. Whenever I have questions for Laura, she responded in the quickest time. She has wealth of experience and knowledge in real estate.
My home needed upgrades in the interior, and exterior facelift in landscaping. Laura provided ample information in what types of upgrades were needed in each area. She scheduled contractors to check out the property and exchanged ideas with them about what needed to be done. She followed through the renovation and the final outcome was Marvelous. I had a great experience with Laura and will definitely contact her again in any real estate matter. Truly recommend Laura to anyone for selling or purchasing a home."

- EDDIE CHOW

"If you are looking for an agent that is 100% dedicated to you as a client then you need not look any further. We were lucky enough to have Laura as our listing agent. As busy as she is, she always finds time to respond and answer any questions. Every time we had questions or was unsure of something Laura would provide immediate feedback. It was as if she was always one step ahead of us thinking about all possibilities. The reality is that Laura has wealth of experience and knowledge. Between herself and the Compass team there isn't a better team. Our home needed some minor upgrades to the interior and landscaping. Laura not only scheduled all the work to be done immediately but followed up with each vendor to ensure that they completed the work properly. We were shocked by how different our house looked when it was listed with only a few thoughtful upgrades. Selling a house is stressful in nature but Laura went above and beyond to ease our concerns. You will not regret choosing Laura in partnership for your selling/purchasing needs. She attacks the job with pure enthusiasm and commitment to her clients."

- JUSTIN & JENNIFER THIEU

"Laura was referred to us by our loan agent, who described her as honest and energetic, while we found Laura to be much more - she is flexible, resourceful, patient and delightful to work with! Being a local to the Peninsula with many friends and family in the area, Laura knew the neighborhoods through and through, which has helped us tremendously during our house hunt. House hunting during the first quarter of 2021 was quite stressful, with all the COVID regulations still in place and a surge in the number of buyers, competition had been very tough even just to tour the homes. Laura was always on top of scheduling and got us into all the homes that we wanted to see at the toughest times - weekends and after work. Each bidding war that we went through was like a roller coaster ride, and we are very thankful that Laura was there with us, holding our hands through every step of the way, giving us insightful suggestions while also guiding us to make the right decisions for ourselves. We are also very thankful to Laura’s parents, who took the time to look at the homes that we were interested in bidding and gave us honest feedback. Laura has also built a very solid reputation in a very short amount of time, the listing agent for the home bought specifically wanted to work with Laura because of her professionalism, which has helped us win an extremely tough bidding war. The appraisal process had been the most worrisome part of our home buying process. Historical low mortgage rates and high buyer interest has caused a shortage of appraisers and an extremely high likelihood of homes not appraised to value. Laura worked diligently to get the appraiser to come a week before the original scheduled time and provided the appraiser with all the relevant comps to represent the current market condition. We are very grateful to have closed on time with our home appraised to value. We highly recommend Laura and will be working with her again very soon to sell!"

-SHUYUAN ZHANG & REN SONG

"Laura is our listing agent when we decided to sell our house. She is great to work with and we really enjoy working with her! Selling a house requires a lot of work, remodeling interior and exterior, landscaping, staging. We have no idea how to start all these. Without Laura’s help, we cannot handle it. Laura is our single point of contact during this whole process. She helped us find good contractors, communicated with them about our ideas and monitor the project for us all the way through. She always provided us several options and analyze the pros and cons with us, gave us a lot of suggestions so that we can make informed decision. We couldn’t be happier about remodeling result.  The only regret we have is we should have done this earlier so that we can enjoy the remodeled home ourselves. We really appreciate her professionalism and fully trust her during this process. Laura is very capable as a realtor. She guided us through the whole process. She is very responsive. Whenever we have questions, we would just text or call her and she always reply quickly. Laura also has excellent personality. Selling a house can be stressful at times, but Laura is always calm and also cheerful. We really enjoy working with her. Last but not least, Laura is a wonderful author! Our family love her book, sometimes when we are on the car, we just put on the CD of the book to listen and sing along. Thanks for your book and your joyful music!"

- XIN XU & WEI WU

"Laura is a very kind person who treat us with respect but friendly. Also she is very responsive. She is very professional and she takes care of everything that has to be fixed. During the process, once we got selected for renting the house, the paperwork was fast and smooth."

- MANUEL ZAZO & ANA PEREZ

"We requested Laura Lee to help to rent our Townhouse in Foster City. We were very impressed with her local knowledge, her experience, and her negotiation skills. She is honest, professional, and very responsive to resolve any difficulty issue and always can work out a solution for any problem that faced. She was able to get few very good potential renters right after showing the Townhouse. She was able to get us a higher rent than we expected. She did an excellent job to get the lease agreement coordinated and signed quickly. She help to pick the renter that has a good fit with the Landlord. We are very happy with her work and would recommend her to anyone for any Real Estate needs."

- C.C. LIU

"Laura was our agent for the sale of our condo, and she was really great to work with! She has a really positive energy. She helped make the process very smooth and easy for us. She is really detail-oriented, super responsive, and resourceful. She guided us through the entire process, from preparing the condo for sale to putting it on the market to accepting an offer. At every step, she answered all our questions promptly and was always available over phone, email, or text. Highly recommend her!"

- AMY LEUNG & RIC LIU

"We worked with Laura to purchase our first home.  Being in the Peninsula for the last few years, I knew that it was a tough market and that supply was tight.  Additionally, we had a large search zone, starting from San Bruno all the way down to Santa Clara to find our home.  Fortunately, Laura has intimate knowledge of the entire Peninsula and worked with us over 3 months to finally land our home.  

She was very patient, understanding, resourceful, and communicative throughout the whole process.  For example, when COVID restrictions required individual appointments to be set up, Laura was very quick to respond with availability (often times less than 24 hrs), retrieve home disclosures, and establish communication with the listing agent in order for us to get all the needed information to submit a bid.  Given that most homes are in the market for 7-10 days, it was important for us to spend as much time as possible and sometimes return for a 2nd visit if we were to submit an offer.  

During the negotiation and escrow process, Laura was very helpful to ensure that we would be able to close within 30 days.  We had some unexpected challenges with our lender however Laura was able to remediate the situation and kept us informed of the process and brought us along when we needed to make a decision.  As new homebuyers, we were learning as we went along and we couldn't have imagined doing this without anyone else.  

We consider Laura not only our trusted advisor but also a dear friend that has helped us navigate a confusing/challenging real estate market.  Thank you Laura!"

- JONATHAN HUYNH & JUNGJIN PARK

"It's been such a pleasure having Laura as our agent!  Throughout the process of buying a home, Laura was flexible, super responsive, detail-oriented, and resourceful.  Laura was always considerate and mindful of working around our son's nap times, our daughter's school time, and work schedules.  Even when Laura was on a trip during the buying process on our home, she always made sure that she was reachable and checked in constantly.  Whenever we had any questions or concerns, Laura made sure we had the right information needed.  Laura is genuine, honest, and so down-to-earth; we never felt like this was just a "transaction"--which was such a breath of fresh air to us!  We're also working with Laura to sell our condo, which puts us at ease because she manages to make a stressful process run smooth."

- TIFFANY & ROB LAM

"Laura is an amazing agent. She was very professional and always kept us informed. We were under a time crunch to rent out our property. Due to Covid, we had trouble to get enough interested parties on our own. Laura stepped in and helped us. She took very professional photos and video to post on websites; she helped screen all interested applicants, showed them the property in person; and, she met with us to go over each application to help us make decisions. We were able to rent the place out in a week after she took over. It has been 6 months after, and I can't be more happier with the selected tenants. Thank you, Laura!!!!!"

- ALICE CHEN & SAMSON LEE

"Working with Laura is a great experience. Laura is very professional , efficient and diligent . She find a desirable tenant for me less in a week! Amazing!"

- JOANN GONZALES

"Laura was a pleasure to work with both when assisting us finding and applying for an apartment in San Mateo but also in getting things in order when we decided to move on a year later. Just the thought of moving is painful, but Laura helped us arrange for cleaners and handymen to lighten the burden of handing back the keys.

When it comes time to purchase a home, I'll definitely have Laura in mind to reach out to."

- STEPHEN HUANG

"I worked with Laura to rent a home recently and she was a pleasure to work with. Very professional while retaining a warm and friendly vibe. Immediately responsive throughout the rental process and flexible for any requests I made. Detail oriented. A strong and fair advocate for both the owners and the renter/buyer. She is a pleasure to work with."

- SCOTT WELLWOOD

"Laura Lee with Compass was our Excellent find!!  On the Peninsula, housing sales move quickly, and selling a family home from a distance I thought would be a difficult challenge. Not for Laura!  She guided us smoothly through every step, and using DocuSign, it couldn’t have been easier. Laura is a warm, and very giving person, who went well beyond the normal duties of a realtor. Laura was totally there for us!!"

- MARGARET STEPHENSON

"Laura helped us find the perfect home in the Bay Area!  

They say referrals are the best and this could not be more true.  When my wife and I started on the journey to find a new home, we didn't really know where to start and consulted a couple of Redfin agents like most people as they browsed through listings.  However, we didn't feel the connection with the Redfin agents so we asked our friends and one of whom referred us to Laura (who helped them sell their property during crunch time). 

Needless to say, we are very happy with Laura!  She's professional, courteous, down to earth, organized, knows the right people, and gets things done.  From starting to look for a property to a ratified contract only took only two weeks!  We didn't think we would be able to find the perfect home so quickly especially given the pandemic, but a home we did find.  During the short process Laura suggested lenders, possible issues of properties from her experience, and how much things were to fix.  Laura was also very cognizant of staying safe by wearing masks, bringing sanitizers and wipes at every showing.  We were very comfortable with our safety.  During the closing process Laura also coordinated with the lender, title company, and notary to make sure everything was in order.

All in all, we had a great experience with Laura and looking forward to working with her in the future!"

- LUKE ZHENG & NANFEI YAN

"Laura has been our go to person through out our home buying process. She is great with her time management, contacting us time to time, providing good estimates, showing property per our convenience, answering all our questions patiently and in detail. One thing we would definitely highlight is her positive attitude and giving perspective in terms of value - both financially and personally. She comes with great experience from her family being in same business for many decades. In Covid times she was very diligent and toured all houses we were interested on her own and made awesome videos for us to look at. We would finally go and check out only the ones we really liked. That was very helpful and thoughtful. We would recommend her for any of the home buying needs. She closed the deal for our home as well we could not be happier. She is wonderful!"

- HEMANT KUMAR & ARCHANA KATH

"Best Real Estate Agent Ever!  
I've worked with many real estate agents in my lifetime selling and buying properties, but I've never experienced a more professional, knowledgeable, kind-hearted, and harder working agent as Laura Lee at The Cheung Group/Compass.
She recently helped my 83 year old mom sell her house in San Mateo in an extremely short and tight (self-imposed) deadline. With her ability to speak Mandarin as well as English, she was able to explain and discuss details with my mom to keep everyone well-informed and on the same page. On getting the house to market, Laura quickly helped us find reliable and quality contractors to get much TLC work done on time and on budget.  She even helped supervise the movers on our behalf when we weren't able to be present. With us being away and in several different remote locations during the sales process, Laura diligently communicated via phone, text, email, and DocuSign's. She even went to the house daily to water all the newly planted trees and flowers to keep everything looking fresh and inviting. It's no wonder she got the house sold in barely a week, above asking and with multiple offers!
My review barely describes all that Laura has done for us. We are truly grateful. You'll just have to give her a call and determine for yourself--you won't be disappointed!"

- BECKY WILLIAMSON & HUNG YING CHENG

"We couldn't have asked for a better agent -- period.

Selling a house is hard -- selling a house during a volatile time with an ongoing pandemic is much harder. We relied on her for not just her expertise in a real estate transaction, but also for all the other pieces that come with it (communication, negotiation, staging, sourcing, etc.).

She was extremely communicative and went above and beyond in taking care of all the small things that make a big difference. We relied on her for everything -- from prepping the house for a showing to consulting us on fixes and coordinating with contractors.

The bay area has a lot of great agents; however, if you are looking for someone to adapt to your working/communication style, you can't go wrong with Laura. She offered a true personal touch and the pride for her work is so apparent from day 1 through signing.

It was nice to know she was always a text/call away -- that peace of mind is so invaluable while selling a house :)"

- BRENT & ZIRU WU

"My wife and I had an amazing experience working with Laura. We were unsure of what we were looking for and were exploring various neighborhoods. Laura was very patient, helpful with great suggestions, attentive to details, and very responsive at anytime of the day and evening. It really made our purchasing experience easier. We would highly recommend Laura to any potential buyer."

- CHARLIE WU & WENDY CHENG

Laura is an excellent real estate professional. She's extremely organized, detailed, friendly, and knowledgable. I appreciate that she communicated with my husband and me via text, and ran all the paperwork through docusign. Laura made what is usually a stressful process, seamless and easy. I highly recommend Laura to anyone who's looking to sell, buy, rent, etc.

- PHOEBE & SHAWN VENKAT

"I have purchased and rented dozens of homes over the past 30 years and Laura was by far one of the most knowledgeable, responsive,  trustworthy and enjoyable agents I've had the pleasure of working with. I own numerous homes outside the area but was in the local market for a very unique home to rent long term while here on business. Laura found my family the perfect home, a spectacular fit and one that makes our time here feel like home. Thank you Laura!"

- RON CHILDS

"Laura was a gem to work with!  She worked with us throughout the holidays, was available at all hours and got back to us quickly. She even showed up to our 7am doc signing!   She follows through. You will not fine anyone as pleasant as she is.  I definitely recommend Laura!"

- BARBARA TANADA & KEN TSO

"To say "Thank You to Laura" is not enough. She gives  it her 100+ percent attention to details. From our property searches,  to negotiations and the final sale, she was always  there. As questions arose, you would get a callback with an answer.  With Laura's help, she was able to help me find a tenant 8 days later. That's Laura, the 'Energizer Bunny.'"

- DAVID & MELBA CHAN

"Laura was our listng agent during the COVID times in 2020, and we are very glad to have found her!

We were planning to move out of the country within a few months, and selling the house in a safe manner (since this was during shelter in place due to COVID) and with someone we could trust was our top priority.

We first reached out to Laura via email after seeing all the great reviews on Yelp, and she responded very quickly with a time to meet over Zoom.  On our first Zoom call (which was just 1.5 days later), we were immediately impressed by the research she had already done on our house, the area, and some recently sold houses and market analysis.  She was also very pleasant to talk to and asked good questions to understand who we are and what our goals were.  Needless to say, we decided to go with her after our call.

She was very communicative throughout the whole process and always kept us posted with every step.  Since this was during COVID times, we had done almost everything digitally and virtually.  We signed all the paperwork online, and even did our open house virtually.  I took the photos and videos based on some instructions and she helped put together a great video for us and was also very open to the feedback we provided.  She also suggested to have the potential buyers do a walkthrough outside the house and checked with the county's health office to make sure it was safe to do so before we did it.

During the offer process, Laura set up a Zoom call to review all the offers in details but she also summarized them very well for us and gave great recommendations on timing and strategy.  We were able to get 4 offers one week after the virtual tour and landed at a price and an offer we were happy with.  And of course throughout the whole process of closing, Laura was always quick, communicative, and really just took care of everything.  We had a bit of a hiccup with our floor having some buckling problems and she immediately got her contractor to come check it out (following the county's safety rules).  

On top of being a great seller's agent, Laura is also such a caring person. She took care of a lot of things outside of her job duty such as helping us find a piano mover for our international move, and even making sure that after our furniture was moved away that we had sleeping mats to sleep with the night before we flew out.  We would highly recommend Laura to anyone looking to sell a house and would gladly work with her again!"

- VIVIEN & DAVID SIU

​"As others have mentioned, Laura is an absolutely wonderful person.  She is genuinely kind and as likeable as anyone you will meet.  This alone is enough for me to have her as our agent, but she is so much more!

Our family recently worked with Laura to buy a house in Burlingame.  The scenario was a little unusual, but Laura was open to our needs and did everything we could have possibly expected and more to get the job done.  She was there for every step and even completed some tasks that I would not have expected any agent to do.  Laura always had a friendly smile and made our entire family feel good about the process.

We have worked with several real estate agents in the past and almost all of them were fine, but now that we have met and worked with Laura, I know we weren't getting the best service possible.  

Don't let the fact that she is such a wonderful person fool you, she is a great real estate agent too!

Also, kudos to Laura's Mother and Father, who are also in the business and were able to help us out as well.  A complete team!"

- DARRYL & VARINIA SIEFKER

"'Going the extra mile' and 'Above and beyond' are terms that accurately describe Laura's dedication.

My family was involved in a 1031 Exchange needing to acquire a replacement rental property, apply for a pre-approval loan, as well as find a realtor, all within a 45 day window.  While faced with these daunting tasks, a friend luckily recommended Laura Lee.  After a brief introductory phone conversation, Laura was totally up to speed on our situation and ready to accept the challenge of helping us find a home within the limited time and budget.
Laura proved her mettles right away. She researched every prospective property we were interested in by personally inspecting every house and filming walk through tours on houses we were not able to visit. She also mapped out a schedule and bidding strategy within our 1031 Exchange deadline. Just days before the deadline, we were able to buy a house! Thanks to Laura's experience and guidance, we were able to purchase a property well within our price range.
 
Working with Laura was one of the best decisions we made. The amount of time and attention she provided to us made this whole experience a positive one. We highly recommend her for all your realtor needs."

- RAYMOND & SHARON LUI

"I had the opportunity to work with Laura in my recent apartment search. She was a great help and very professional in getting things done in timely manner. Within one week all the paperwork was done and we were in the apartment within two weeks. She managed all the communications between us and the owner very well. She took care of any issues and problems immediately and also communicated with us throughout the process. I highly recommend working with her."

- ANUJ KARMACHARYA & SAJANA SHRESTHRA

"I recently just sold my house and listed it for sale with the Chi- Raie Cheung brokerage team.  I am very pleased and grateful for the expertise and advice Laura provided.  From preparing the house prior to going to market through the close of escrow, Laura continually demonstrated a high level of professionalism and attention  to detail.  Her warm personality made communication an ease and I hope to get an opportunity to work with her again.  I highly recommend Laura!"

- VIVIAN TRUONG

"Laura defines "above and beyond" service in so many ways and makes me feel like I'm the only client she works with. It's no surprise to me that previous reviews here are all saying the same thing. Her professionalism and infectious positivity instantly put me at ease when we started working together, and she's demonstrated over and over that she totally has my family's best interests in mind. Her responsiveness and thoroughness are also unparalleled (I've worked in partner relationship management for 20 years myself so have high standards). Bottom line, Laura performed a miracle in that she took the stress out of what is normally a totally stressful process.

For our home purchase, Laura not only went out of her way to ensure our family won the bid (without having to crazily overbid even in this very competitive market), but after closing was a continuous, supportive presence in the home improvement process as well. She doesn't just know how to expertly close the deal; she's also an invaluable resource after closing given her excellent knowledge and long-standing relationships with local contractors and other professionals. She even lent me her key lockbox unsolicited to make it easier for the various workmen to access the house! I really haven't heard of a realtor who continues to help out a client this much after closing and definitely would have been completely lost without her help. If you're looking for a truly full service realtor who will close the deal and treat you like family in the process, Laura won't disappoint."

- GWEN & KEVIN

"Laura is an excellent real estate agent. She sold my home in about a week for over asking price in Hercules. She went the extra mile to make sure that a few walls of the house were repainted (result of 3 kids), and that the landscaping was clean and immaculate prior to our first day of showing. The paperwork was a super easy process, and her open house was great. Most importantly, her attitude is great and she really looks out for your best interest. In my opinion, after going through about 4 real estate sales and purchases in my life, the difference between a good and a bad agent, is communication. I've had agents who wouldn't respond for DAYS on something relatively urgent. No return of calls, email, or texts. When we first started doing business with Laura, she would get back to me within the hour - at MOST. Usually I would get a response to a question in a matter of minutes. Her communication is on a different level. To me, that means that she actually gives a darn about her clients. I would highly recommend her to act as your agent to buy or sell."

- ALEX LEE

"If I could give 10 stars, I would.

I've worked with a good number of agents for various properties around the Bay Area. None has ever stepped up to the plate for her clients like Laura has. When you talk about people going above and beyond in customer care, this should be the bar. Sounds hyperbolic but these words couldn't be truer. Let's take this through the steps:

1. My family bought a condo on the peninsula. We are less familiar with the properties around there as we live in SF. We met Laura and she was incredibly warm & genuine. No salesperson demeanor. She made everything quite clear.
2. BONUS: she's local so she knows a lot.
3. We got the place! This is after her advice on the bid and what was appropriate based on comps.
4. Great, place is my family's but it's old and in dire need of updating. Laura offered to get rough estimates for us in the remodel work.
5. Unprompted, she then gave us several referrals for people/places she knew to be good or used by her own friends/family.
6. Dealing with the HOA is new to us and has been quite frustrating/unclear. Laura checked in with us, again, unprompted, to see if we were having trouble. We were. She then stepped in.
7. I won't go into all the details but she not only reached out to the people we had trouble communicating with, she went out of her way to get a floorplan for us. Who does this? I've never encountered an agent who not only stays in touch well beyond the sale, but takes her own time and energy to make sure things remain smooth.

In sum, I cannot stress how wonderful Laura is at what she does. She was an incredible find and if you are looking, she's the agent on whom you can depend. Thank you, Laura."

- STEPHANIE CHEN

"Laura is simply amazing! It was an absolute pleasure working with her; her market knowledge, positive attitude and understanding the client's expectations really eased our home buying experience. We were looking for a property for more than 2 years. Laura was proactive with her showings and paperwork processing which helped us not only to find but also close our apartment deal within weeks. Thank you Laura, keep up the great work!!"

- SNEHA & PREETI KAUL

"Laura was a great buyers agent. She grew up in the San Mateo area and has family nearby, which was helpful in the buying process as we were evaluating the pros and cons of the neighborhood.

This home purchase was on behalf of my parents. I found Laura to be patient in answering questions, responsive, knowledgable, and also able to answer questions in Mandarin, which was very helpful in terms of helping my parents understand the purchase and HOA considerations. I'd definitely recommend!"

- TIM CHEN

"I have known Laura's mother, Chi-Raie Cheung for over 20 years. Chi-Raie helped me to buy my home in Burlingame 18 years ago. Laura stepped in this time to help me and sell the same home. Laura is very kind, detailed and treated the house like her own home. She is very prompt to all the work/inspections that need to be done. She coordinated all the contractors, inspectors and staging in the upmost excellent manner. The flyers/brochures, small snacks, broker tours etc were well received. I definitely recommend Laura to be your real estate broker."

- TERRANCE YU

"Laura helped us in all aspects from purchase negotiating to closing.
It was such a pleasant to work with Laura. She helped us in resolving many issues in time while we were away. She worked overtime and be available to help us when needed. We felt so lucky and are really appreciate have Laura to make our purchasing completed successfully."

- JOY & ALEX CHEN